Becoming a Marketer

Following is part one of an interview with CherylWhat strengths are required to succeed in this
Benton, owner of 747 Marketing. Their website says,competitive environment?
"We've built a consulting business that helps ourA. You've got to be willing to accept failures, pick
clients gain unfair competitive advantages byyourself up, dust yourself off, and start over again.
outwitting the other guys." Visit Cheryl Benton'sIn Manhattan or Boise, if you love what you do, and
website simply by Googling 747 Marketing.you keep at it, you will succeed.
Q. Why did you choose marketing as a career?Q. The Manhattan work world has changed since you
A. Actually, I didn't choose it as a career. It chosestarted. Tell us a change that affected you, and how
me. I started out thinking I was going to be a highyou adapted.
school English teacher. I believe John Lennon said,A. Now, with computers and the Blackberry, it's the
"Life happens when you're making other plans."total commingling of your business and personal life.
I was substitute teaching, because there was such aYou're always on 24/7 call, even on vacation. You're
glut of English teachers. I was there until the end ofgetting off a plane and checking your Blackberry.
the school year, and I thought, "I'll have to go backAnd, there's a good and bad side to that. The good
to substituting in the fall." I thought, "I'll get some kindside is: You can work remotely and you can handle
of summer job." But, if you told businesses you werecertain business things a lot easier than you could 20
going back to teaching in the fall, they wouldn't payyears ago, when you had to physically be in the
anything.office to do something. The downside is: You're
So, I thought, "The next place I go, I'll act like I'll staynever free! (Laughs.)
here forever." And, that turned out to be a 10 yearQ. You've been active in many associations and
summer job in a technology firm. I got intogroups. Did they help you with transitions?
advertising there. I became the Ad Director, and thenA. Yes, it's been great to be in them. I've been
the Marketing Director. After 10 years, I left thereinvolved in advertising industry associations. They've
and started my own ad agency on Long Island. I hadbeen great for a number of reasons. Early on in your
that for 10 years, and it was acquired.career it's fantastic because you can reach out to
Q. What made you decide to start your own adother people. It expands your network. I've been in
agency?the B/PAA (Business and Professional Advertising
A. I was on the client side, and we were workingAssociation) and the BMA (Business Marketing
with agencies. I was at a point where I wanted toAssociation). Some of my very closest friends are
try the agency side. It would be more interesting andfrom those organizations. We're friends to this day.
challenging. And, ironically, people were saying, "EvenYou find you have a nationwide network. And that is
though you've been a marketing person for 10 years,so critical because when you're ready to do
you haven't had experience on the agency side."something new, you sit down and say, "Who is in my
So, I was finding that the agency door was tough.network?" I would say to anyone at any stage: Get
At that time, some of the big agencies had traininginvolved with groups in your industry. In your
programs, but my time for that had long since goneyounger days you're taking from those groups. And,
by. I thought, "At this point, I don't want to start allwhen you get more experienced in whatever you
over in my career." So, I said, "I'm going to start mydo, you will give back to those groups.
own agency and figure it out along the way."Q. You continue to have a very successful career. To
Q. Did you find it fairly easy to pick things up, or wasyou, what is career success?
it challenging, or stressful?A. I think it's loving what you're doing. I've always felt
A. Yes, all of the above. Whenever you're startingvery fortunate that I've always loved what I was
something new -- and especially when you're goinggetting paid to do. I always loved advertising, I loved
from something very secure -- all of a sudden, youmarketing, and I love what I do now at The Three
take this giant leap into uncharted waters. This isTomatoes Newsletter.
particularly true when it's an entrepreneurial project.I think that's the key to anyone's success. I think
But, there's a lot of adrenaline, and you have toyou would be hard pressed to find anyone who has
believe you can do it.been successful in an endeavor who has hated what
My first client was the firm I was working for, andthey do. It doesn't mean every day you get up
then I had a couple of clients. That was terrific,saying, "Oh, my gosh, this is great." Obviously, there
because they all believed enough in me to allow meare lots of days you get up and say, "Oh, gosh, I
to do that. They were enormously helpful.have to face this client or that challenge." But overall,
I learned, and part of growing and doing anything isit was loving the business I was in, and the people in
making mistakes. And, saying, "OK, what did I learnthat business, and feeling that adrenaline. And yes, I
from that?" Then, you pick up and move ahead.loved doing that.
For example, when you're starting up something, anyQ. What's next for you?
client who came your way, you say, "Oh, I can doA. Who knows! (Laughs.) I have no idea. I love The
that," or, "I'll take that on." Then, you start to realizeThree Tomatoes. That's the thing I'm having the
that you have to focus your effort more.most fun with these days. I'm spending a lot of time
I found that it took as much time, if not more time,on it, and we'll see where that takes me.
to handle a very small client with a very tiny budget,I started out teaching, so kids and education have
than it did to pursue clients with bigger budgets. Thatalways been very important to me. So, I've become
was a big lesson: When to say no, and when to say,very involved with a couple of non-profit groups that
"OK, I'm not going to say yes to this kind of client --work with New York kids and education. That has
even if it would provide some short-term income. Ifulfilled that other piece of me. And, that goes back
need to focus on the bigger things that will ultimatelyto figuring out what has been important to you all
be more beneficial."along. Look at what you are passionate about.
Q. You've worked in Manhattan most of your career.