Design & Policy Support For Delivering Financial Awareness

Understanding how to manage money, use creditindividual styles and build effective content.
responsibly, maximize our investments and minimize4.  Design and use of activities, games, videos and
our expenses is not something we do with a lot ofcase studies
enthusiasm. In fact it is a frequently avoided issue. IfBased on the three steps above, this is the crux of a
we are asked to rank taking informed financialgood program. A lot of effort has to go into
decisions in our priority list, I am sure it will rankdesigning these activities, games, videos and case
somewhere last in the list. Even though money isstudies to make the learning interesting, useful and
somewhere top in our importance list.effective.
That's why; a workshop on financial literacy (whereB.  Financial Literacy Policy support
the Union Finance Minister was present alongThe Government has an important role in policy
with Governor, RBI, and its Deputy Governors andformulation and providing a framework where the
the OECD Deputy Secretary-General Ambassador)financial literacy efforts can take roots and prosper.
was of interest to me.Here's a starting list which can get this gigantic
You cannot argue against the need of spreadingproject off the ground:
financial literacy. But I have a few basic questions
that need to be answered at the planning stage for1. Financial Literacy month: Let us have a widely
any policy:celebrated Financial Literacy month to get started
with. March is too late as it is the end of the financial
1. How do we achieve greater financial literacy?year and April is the beginning. Can we have
2. How do we measure the success of theSeptember as the Financial Awareness Month?  
programs?2. Competition for training program design: RBI and
3. How does a public policy on financial literacy help?other Regulators like SEBI & IRDA do have a financial
I did not attend the high profile workshop whereeducation portal. But as I mentioned earlier, a
issues like the above must have been discussed.complete training programme needs to be designed
However if I was asked to share my views on thefor this purpose. Can we have a national level
subject, I would present those under two heads:competition for the best training programme design
One, Training Program design and two, Policyamong our talented HR Consultants and Trainers?
support.    3. Awards for best corporate implementing the
A.  Training Program Design:training program: After the training program is ready,
The weaknesses of financial decision making arethey need to be implemented across the country. It
universal and afflict everyone. But the solution for memay be a good idea to involve the Corporates to
is different from the solution for you and is uniquehelp their employees make better financial decisions.
for everyone. That's why; designing the financialAfter all, this may lead to better employee
literacy training program is not an easy task.engagement for the Corporates. The Corporates
Remember that our money competencies do notwho run the best financial literacy drive in their
just depend on our knowledge but also depends oncompany can be recognized and rewarded.
our various skills and attitudes. For example, a4. Awards for the best educational institute (schools,
Professor of Finance may know a lot about investingcolleges, professional institutes) for implementing the
but doesn't have the risk appetite or an aptitude,training program. This will help in taking this topic
may still be making bad financial decisions.more seriously by the educational institutes and get
The program design will have the following elements.the students started on the learning trajectory.
1.  Identification of required knowledge, skills and5. Awards for the best trainers imparting the financial
attitudes to make better decisions.awareness program will help in recognizing significant
To start with, we need to identify the best practiceseffort by the individual trainers.
for good money management. The knowledge part6. Empanel Trainers/Consultants/ NGOs: A directory
may be easy to identify. But we also need tocan be created by the Government  about the
identify the money management skills like risk profilingNGOs, Trainers and Consultants who are willing to
and asset allocation decisions. We also need towork in this area.
articulate the attitude required for taking optimum7. Project Champion: Even when all of the above is
financial decisions.put in ink, we need a passionate leader who can
2.  Classification of target audience according todrive the change. He/She needs to have the full
demographics as well as geographic classificationauthority from the Government, be an able
This can be done to understand the adult learner;Administrator while being passionate about the
design programs around personal preferences ofproject. Somebody like Nandan Nilekeni.
learners;For implementing the financial literacy project, it is
3.  Identification of teaching techniques for variousimportant to recognize the various stakeholders who
types of learners.can contribute in this gigantic project. And the
Individual learners have preferences for audio, visualGovernment will do well to empower them to do
and kinesthetic style of learnings and a combinationtheir best.
of the styles. The training design need to factor theThis is in continuation to my earlier post.