Evaluation Of A Family Literacy Program And Its Facilitator Training

Facilitators have been trained across Canada to leadand churches. Most facilitators are delivering the LAPS
LAPS programs within diverse communities ofprogram in a paid position (79.9%), while 20.1% are
parents who face low literacy challenges as well asvolunteers.
other socio-economic barriers.Overall, 60% of respondents received funding or
This research, funded by the National Office ofworked in partnership to deliver the most recent
Literacy and Learning, Human Resources and SocialLAPS-based program. The most common partners
Development Canada (HRSDC), documents theinclude education organizations, social services or child
spread and reach of facilitator training since 1995 byand family services, and schools or school divisions.
measuring the subsequent use of training in familyOther sources of funding include literacy foundation
literacy initiatives by those who have attended theprograms, Aboriginal Bands and health regions.
workshops. It also investigates challenges faced inFacilitators consider the detailed manual, parenting
front-line administration of LAPS programs and theactivities, low-literacy level handouts, the integration
diversity of families in which it has been adapted toof parenting and literacy, and the detailed information
serve.guide to be valuable components of the training
Methodologyprogram.
The research team, lead by the Society for theSome of the challenges of program delivery include
Advancement of Excellence in Education (SAEE)meeting specific learning needs, attracting participants,
undertook document review, and interviews withthe diverse background of parents, and inconsistent
appropriate funding agencies and LAPS programattendance. Overall, most facilitators felt prepared to
coordinators to gather information on the programmeet these challenges by the training they received
history. A comprehensive survey was developed inthrough the LAPS program but indicated some areas
partnership with FESA co-executive directors andwhere additional support would be beneficial.
was administered online and by telephone to LAPSIn regards to the types of continuing support, more
facilitators during the spring of 2007. Following that,than one half of respondents indicated collaboration
researchers conducted focus group sessions andopportunities with other LAPS facilitators. Others saw
in-depth interviews with LAPS facilitators acrossvalue in further follow-up courses, regular
western Canada to probe more deeply intocommunication with more experienced LAPS trainers,
responses gathered from the survey. Financialand greater opportunities for hands-on training and
information was obtained to produce a return onmentoring for new facilitators.
investment analysis which measured the cost ofWhen asked which areas of further study would be
conducting facilitator training against the subsequentof most interest, facilitators indicated child and
use of training by participants and the number ofliteracy development, parenting instruction strategies,
families ultimately affected by the training.learning about challenging or diverse populations,
Overview of the Reportliteracy instruction strategies, and facilitation.
Chapter One provides an introduction to the LiteracyOn the effectiveness of the LAPS program, many
and Parenting Skills Program in the context of familyfacilitators strongly agree that it encourages parents'
literacy training and provides details on the purposeinvolvement in their children's language and literacy
and methodology of this program evaluation. Indevelopment, assists participants to become more
Chapter Two, offers a profile of the LAPS programeffective parents, boosts participants' confidence to
including development, funding history, organizationalmove into other learning opportunities, and
structure, and training initiatives undertaken.encourages development of parents' own literacy
Chapter Three contains the findings of the surveyskills. Overall, 98.1% of facilitators were somewhat
research providing details on how and where(31.3%) or very satisfied (66.8%) with the LAPS
facilitators are making use of the training. It includestraining they received.
sources of funding, promotion of family literacyThe Literacy and Parenting Skills program has
programs, adaptations, and challenges of programreached across the country and directly impacted
delivery. The overall margin of error for the surveythousands of Canadian families. The value of this
was at a 95% confidence rate.training is evident in the diverse settings in which it is
This chapter is followed by more detailed findingsused and in the fact that facilitators witness positive
gathered from focus group and in-depth interviewschanges in the parents and families involved. The
involving LAPS facilitators across western Canada.LAPS program presents relevant strategies that build
Qualitative data on additional training, learner-specificupon the literacy strengths of people in communities
needs, delivery challenges, support, and networkwho need support.
building can be found in Chapter Four. The return onAccording to the Return on Investment analysis, the
investment (ROI) analysis is featured in Chapter Fivecost of reaching one family through this program is
and the final chapter provides conclusions andbetween $8 and $16 on average. This is a relatively
recommendations based on the findings of the overallsmall investment considering the value that facilitators
report.perceive in the services that the LAPS programs
Key Findingsenable them to provide.
The majority of respondents have made use of theThe following recommendations are drawn from the
LAPS facilitator training program in Alberta (51.4%).feedback obtained from facilitators and trainers
Another 22.2% used the program in British Columbia,working in the field and are summarized into two
18.9% in Manitoba and 6.5% in Saskatchewan. Thebroad categories which focus on enhanced training
training has also been used in Ontario, Quebec,and increased communication and networking
Nunavut, the Northwest Territories and the Maritimes.opportunities.
Facilitator training costs have remained low yet haveRecommendations for Training
resulted in a 90% or greater use of training in the1- Continue to develop mentorship or practicum
delivery of new or enhanced family literacy programs.opportunities as a component of facilitator training
Nearly three quarters of respondents have used the2- Identify enhanced training needs by region and
LAPS training as a resource (72.4%), 54.5% haveoffer follow-up or refresher workshops
integrated it into another program and 25.1% use it3- Supply additional resource packages including
as a stand alone program. More than one in tenchildren's books additional lesson ideas, and additional
respondents use the LAPS facilitator training on aculturally-specific resources
daily basis (13.2%), 25.9% on a weekly basis, 23.3%Recommendations for Communication, Support, and
on a monthly basis and 37.5% once a quarter or less.Network Building
The most common places where LAPS training is4) Build upon the existing LAPS Website to include
used are in schools, (34.9%) family resource centersgreater communication and lesson sharing
(33.9%) and community centers (27%). Alsoopportunities
preschools and outreach and intervention programs5) Coordinate local face-to-face knowledge-sharing
featured highly. Other places respondents have usedopportunities for facilitators by region.
their training include drop-in centers, clients' homes,