Sales Training Tip # 21; Teaching the Sales People Relationship Building

A good sales manager and Sales Trainer must teachIf the salespeople have developed a proper
each and every salesperson of the sales force forrelationship with the buyer or purchaser or with the
their company the importance of relationship building.potential customer then this prospect is more apt to
Consider if you will the very competitive marketplacetell them what is really going on and give them a
where your company and the competition competechance to match the competitors bid, special offer or
head to head. Your competition offers specials,special terms.
bundling of services and products and even specialEven with super intelligence in the marketplace of
terms for payment.what your competitors are doing it still behooves
Often it is hard to keep track of what youreach salesperson to be on a strong relationship basis
competition is doing and therefore your salespeoplewith every prospect they are offering or attempting
may lose sales because the competition is willing toto sell your products and services to.
do something at the last minute in order to make theSure, the responsibility is with the salesperson
sale that your salesperson has no idea of. Insteadhowever, in the real world it is the sales managers
your salesperson gets an excuse or another round ofduty and responsibility to the company to know
objections, which have no bearing on reality of thewhat is going on and the psychology behind what the
prospects interests, desires or problems with thesalesperson is doing. Please consider this in 2006.
sale.